Home → FAQ → Frequently Asked Questions → What to do when Open Home Pro® is crashing after upgrading to the latest version?

1.2. What to do when Open Home Pro® is crashing after upgrading to the latest version?

If Open Home Pro® is crashing when you launch it after upgrading to the latest version, simply delete the app from your device and reinstall it. You may also want to check that your iPad or Android is running on the most up to date operating system.

Upon launch of the newly downloaded version and logging in, all of your past data will sync.

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If you have additional questions about billing, let us know at support@openhomepro.com.