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4.2. Manually Syncing Leads

This article will explain how lead syncing works as well as how to sync your leads manually if necessary. When your open house is over it is always important to follow the steps below to make sure that your leads sync so you can view them on your computer.  

There are different methods on how to do this depending on the device you’re using, so be sure to scroll to the correct instructions for your device.

iPad

Make sure that your iPad is connected to a strong WiFi signal, then follow the steps below.

1. Log in to your account
2. Tap on "Settings"
3. Tap on "Sync"  
4. Wait for the "syncing" status to disappear from the left-hand side of your screen (below the OHP logo)

You will know that you have successfully synced your leads because it will show on your Settings > Sync (Last Updated - Date of last sync)

Android

Make sure that your iPad is connected to a strong WiFi signal, then follow the steps below.

1. Log in to your account
2. Tap on "Settings"
3. Swipe up to reveal the "Sync" button
4. Wait for the "syncing" status to disappear from the left-hand side of your screen (below the OHP logo)

You will know that you have successfully synced your leads because it will show on your Settings > Sync (Last Updated - Date of last sync)

Need more help? 

If you have additional questions about your visit report email, let us know at support@openhomepro.com.

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