On June 28, 2016 automatic follow-up emails will become a paid feature of Open Home Pro, available only to users with a Premium subscription. Users who do not have a Premium subscription and wish to continue sending these emails should upgrade by June 27th to avoid an interruption in email service.
Frequently Asked Questions:
What will happen after June 28th?
Users who do not have a Premium subscription will no longer be able to send automatic follow-up emails to open house visitors.
All other basic features will still be available to all users. You’ll be able to collect open house leads, email a lead individually, and export your leads. Your collected lead data will also remain intact.
I do not have a Premium subscription. What should I do to prepare?
Please upgrade to Premium by June 27th if you’d like to continue sending automatic follow-up emails. You’ll get access to all of our best tools, including email personalization, email open tracking, and advanced lead management.
If you do not wish to upgrade, we recommend manually syncing your app after your last open house prior to June 28th. This will ensure any outstanding follow-up emails are sent to your leads while the service is still available.
I have a Premium subscription. What should I do to prepare?
Nothing! Your service will continue as usual.
I paid to download the Open Home Pro app. How does this affect me?
If you've since purchased a Premium subscription, your service will continue as usual. Otherwise you will need to upgrade to Premium if you'd like to continue sending automatic follow-up emails.
Why is Open Home Pro making automatic follow-up emails a paid feature?
Five years ago the Open Home Pro team embarked on a big mission: to help agents collect and convert more leads from every open house. We've been making improvements to the original version of the app ever since and heard a lot of helpful feedback from people like you along the way.
We've got some exciting updates in the works which require us to adjust our current plans and pricing. While some of our users will understandably be disappointed by this change, it's going to help us implement many of the bigger improvements you've requested and generally support future development of the app.